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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Masonmike93

April 24, 2024

5  out of  5 rating by Masonmike93
"Always very helpful, fast, and great to work with! Got our new truck added to our policy over text in less than 10 min! Makes it so much easier when I can’t talk with having 3 very loud kids around me all the time."
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Stephanie Truitt

April 23, 2024

5  out of  5 rating by Stephanie Truitt
"I always have friendly and reliable service with Jordan Smithson State Farm. Emily happy assisted me today and had my new insurance cards emailed to me immediately."
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Kelli Cackler

April 22, 2024

5  out of  5 rating by Kelli Cackler
"My experience with the Jordan Smithson office has been amazing. They have worked with me thru text messages to resolve various issues. They are very friendly and responsive. Great job 👏"
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Terrell Price

April 22, 2024

5  out of  5 rating by Terrell Price
"I wanted to see my options and inquired about rate quotes. State Farm Representative Jessica Mitchell responded. I was given several different coverage options, and the prices made me switch from Progressive. It was easy and very convenient. I'm super happy with the process and very thankful to Jessica for making it so easy!! State Farm was very well priced, you should take a look."
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Devon Rauch

April 19, 2024

5  out of  5 rating by Devon Rauch
"Not only was Jordan was able to get me even more life insurance coverage than I was asking for, but also at a rate that was less than $20 more per month than I was paying for 1/3 of the coverage with another company! He personally called me to deliver the good news, telling me that the additional coverage was at the same rate that I was quoted for the lesser amount of coverage. Everyone at his office is so kind and friendly. They don't make you feel like you are being pressured to spend more and show genuine care for clients. I could not recommend them more."
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Sam Phillips

April 15, 2024

5  out of  5 rating by Sam Phillips
"We have been customers for awhile now, I needed to add a new vehicle to our policy. Lesly made it super easy to do, and I didn't have to leave my house. Now if I could have it as easy going to the DMV lol"
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Stephen Holroyd

April 13, 2024

5  out of  5 rating by Stephen Holroyd
"Switched insurance and spoke with Jessica she was very nice and helpful in the process. Saved a lot of money and was a very quick. Will definitely recommend if anyone is thinking about changing."
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Matt Patterson

April 13, 2024

5  out of  5 rating by Matt Patterson
"Jessica did an amazing job of helping us with all of our insurance needs."
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Meghan Bigby

April 11, 2024

5  out of  5 rating by Meghan Bigby
"My previous insurance had kept creeping up so I decided to shop around. I contacted Jordan Smithson agency and Shelly was extremely helpful as far as getting quotes for home and auto insurance at much more affordable rates and better coverage as well. Jessica was very informative as well when I had a few more questions."
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kelly calvert

April 8, 2024

5  out of  5 rating by kelly calvert
"Emily handled my last call, needed a new vehicle added and verifications, she faxed them over ! Great team ive always been satisfied with them !"
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Susan Kelly

April 3, 2024

5  out of  5 rating by Susan Kelly
"Really needed to find a better insurance policy for a commercial building we own. I'm very happy to have found out State Farm does commercial building insurance. I was under stress to get this done and Jessica, at State Farm, made this so much easier than I thought possible. Thank you to everyone who helped at Jordan Smithson State Farm!! Went in to pay at their office and felt at ease, just very nice people in their office! Thank you again!!"
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Dale Cade

March 28, 2024

5  out of  5 rating by Dale Cade
"Jordan and his team found a policy that met my needs and lowered my premium by 50%! We could work out all the details and payments over the phone, so there is no trip into town. They go the extra mile to find out the details they need before they ask you to do something. I like that."
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Alyssa Drager

March 22, 2024

5  out of  5 rating by Alyssa Drager
"Emily took great care of getting my new car insured and fixing issues that occurred during the process."
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beto aldana

March 19, 2024

5  out of  5 rating by beto aldana
"Thanks to Alex for recommending Eric. He helped me get a great quote and great customer service! Really recommend"
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Mildred

March 18, 2024

5  out of  5 rating by Mildred
"The kindness that Jessica has with helping customers and the fact that she explains everything really helps you understand. Also Emily was great with the vehicle transfer very sweet and fast great job"
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David Pearson

March 11, 2024

5  out of  5 rating by David Pearson
"Thank you Shelly for all the help your the best."
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Little bit of everything Putman

March 11, 2024

5  out of  5 rating by Little bit of everything Putman
"They are the best of State Farm Jordan and his employees are very nice and so very helpful. If you have a chance and want to change your insurance call them"
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Miranda Pickup

March 9, 2024

5  out of  5 rating by Miranda Pickup
"I spoke with Jessica M regarding policy changes from another agency, and Jessica was able to get me quotes that were almost $500 less per month! I couldn’t believe the savings she got for my husband and I! The process was smooth and easy! She went through all of the specifics very clearly so I was able to accept or decline things I haven’t normally been aware of! Highly recommend this agency and Jessica herself if anyone is in the market for insurance or even just checking quotes to see if you can get a better deal! Glad to have her as our family agent now!"
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Lori Cooper

March 8, 2024

5  out of  5 rating by Lori Cooper
"Amazing customer service!!"
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Yoana Santos

March 6, 2024

5  out of  5 rating by Yoana Santos
"Had a great experience everyone is very welcoming"
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Danielle Smith

March 6, 2024

5  out of  5 rating by Danielle Smith
"I cant recommend Jordan and his staff. I had the pleasure of speaking with Shelly who helped me set up my insurance. She was so patient and went above and beyond when finding the right deals that worked for us and truly did everything she could to help us get just what we needed. I'm so glad to have a local storefront and such a wonderful staff to back it up. I cant recommend them enough!"
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Calista Bethelle

March 4, 2024

5  out of  5 rating by Calista Bethelle
"Whereas many companies will leave you on hold for 45 minutes or more just to sort out a minor problem, a single, three-minute call was enough to get an old vehicle removed and a new one added to my policy. The process was simple and smooth, and Lesly even made sure to text me when she had a quick question after the call while setting everything up. No complaints! I wish more insurance companies operated so well."
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Cliff Petty

March 1, 2024

5  out of  5 rating by Cliff Petty
"I've had nothing, but great experiences since I switched to the Jordan Smithson State Farm Agency. My insurance rate was significantly lower compared to my previous insurance provider. Emily is such an asset to this team, she has been so helpful in ensuring all my insurance needs are met! I highly recommend this team!"
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MARY HARPER

March 1, 2024

5  out of  5 rating by MARY HARPER
"Cheaper than anywhere else I have shopped with MOTE coverage AND roadside. Super friendly, takes care of my needs."
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MrArchonAlarion

March 1, 2024

4  out of  5 rating by MrArchonAlarion
"Helpful"