
State Farm® Insurance Agent Jordan Smithson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ryan wilson
June 7, 2025
"Just want to brag on Bailey a little bit. She was very helpful and easy to talk to. She's definitely a great addition to your staff.. she gets 5 stars!"
"Jessica truly appreciates your kind words, Ryan! It's fantastic to hear that she has gone above and beyond for you."
Trina Burdge
June 6, 2025
"Shelly Self at State Farm has never failed to return my calls or handle any insurance questions for me. She has a the reason I moved to Siloam Springs office when Larry Strauss closed , I have been with State Farm for almost 30 years and Shelly’s service accounts for a lot of me still being with this company."
"Thank you, Trina, for sharing your experience with us. It's wonderful to hear how Shelly has consistently provided you with excellent service and support. We're grateful for your loyalty over the years and are delighted to know that Shelly has played a significant role in your continued trust in our agency. Your feedback is truly appreciated, and we look forward to serving you for many more years to come."
Jimmy Christian
June 5, 2025
"First time I walked in this place I was greeted and noticed right off how clean the offices were. Shelly has always been great to drop anything she was doing to help me with anything I ask. Thank you very much Shelly, you do not go unnoticed."
"Thank you, Jimmy, for sharing your experience with us. It's wonderful to hear that you felt welcomed and appreciated the cleanliness of our offices. Shelly is indeed a valuable part of our team, and we're glad she could assist you so effectively. Your feedback means a lot to us, and we're grateful for your kind words."
Jody Payne
June 5, 2025
"Recently got a new car and needed to switch over my insurance. Chelsea helped me a ton and quickly get coverage and even ensured our whole family had the correct coverage for each vehicle. Amazing customer service and always willing to help!!"
"Thank you so much for sharing your experience! It's wonderful to hear that Lesly was able to provide such helpful and amazing service. We appreciate your kind words and are delighted to have been able to assist you with your home insurance needs."
Gloria Hagquist
June 5, 2025
"Leslie was very helpful talking me through the first steps to place a claim. She helped me get set up on the app and helped me get in que for assessment of my roof. She helped me know what to do about connecting with a reputable roofer they use. I've never had to place claim before so it seemed daunting to know what to do first. Thank you Leslie for assuring me and helping."
"Thank you, Gloria, for sharing your experience. It's wonderful to hear that Leslie was able to guide you through the process and make it less daunting. We're glad she could assist you with setting up the app and connecting with a reputable roofer. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Ashton Young
June 2, 2025
"They did a great job! Great service, quick responses, and always helpful. I’ve had a smooth experience with my policy and any questions I’ve had were answered fast. Highly recommend!"
"Thank you, Ashton, for sharing your positive experience with us! We're delighted to hear that you found our service quick and helpful, and that your policy experience has been smooth. Your recommendation means a lot to us, and we're here to assist you with any future questions or needs."
Kayden Moss
June 2, 2025
"Wonderful office to work with. They are so fast and friendly. Makes purchasing insurance so easy. I can’t recommend them enough."
"Thank you, Kayden, for sharing your positive experience. It's great to hear that our team was able to provide fast and friendly service, making your insurance purchase easy. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
Eli
May 30, 2025
"Jessica was amazing! She helped with everything I could possibly need notifying me about any discount I could get with a positive attitude!"
"Thank you so much for your feedback, Eli. It's wonderful to hear that Jessica provided such excellent service and was able to assist you with everything you needed. We're glad she could inform you about available discounts while maintaining a positive attitude. Your satisfaction is important to us, and we appreciate you taking the time to share your experience."
Yvonne Larson
May 30, 2025
"Hannah was excellent at the details of all my insurance policies and helpful to explain each one so that I understood."
"Thank you for sharing your experience, Yvonne. It's wonderful to hear that Hannah was able to assist you with such attention to detail and clarity. We strive to ensure our customers fully understand their insurance policies, and it's great to know Hannah made that possible for you. Your feedback is greatly appreciated."
James Cooke
May 29, 2025
"I recently had the pleasure of working with Jordan Smithson - State Farm Insurance Agent, specifically with Chelsea and Lesly, and I must say that my experience was nothing short of outstanding. As a long-time customer of State Farm, I have had the opportunity to interact with various agents in several states, but this office truly stands out as one of the best. From the moment I reached out to the office, I was greeted with a warm and friendly demeanor. Chelsea, in particular, went above and beyond to assist me with my insurance needs. Lesly patiently helped answer all my questions and went the extra mile to make sure I had all the information I needed. Over the years, I have had a few minor claims, and I must say that Jordan Smithson's office excelled in promptly resolving each one. The efficiency and professionalism displayed by their team were truly remarkable. It is reassuring to know that I can rely on them during unexpected situations, knowing that they will handle my claims with utmost care and efficiency. I wholeheartedly recommend Jordan Smithson 's State Farm office to anyone seeking reliable and trustworthy insurance services. Their level of customer service is truly exceptional. From their responsiveness to their prompt resolution of claims, they consistently demonstrate a commitment to exceeding customer expectations. I am grateful for their dedication and I look forward to continuing my relationship with them for years to come."
"James, We are so happy to hear that you had a great experience with Mrs. Chelsea. She does try to go the extra mile in assisting customers and helping them understand what they are getting along with quoting different coverages and deductibles to meet customer’s needs. Thank you for leaving this positive feedback and letting people know that our office truly stands out from most. Our office still believes in great customer care! "
Lundi Brickey
May 24, 2025
"I recently added to my policy. Shelly was the agent who helped me , she answered all my questions in a timely manner and made sure we had the coverage we needed. Thank you Shelly and State Farm!"
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Allan Moran
May 24, 2025
"Hannah was very kind and helpful! She helped me get a better policy with more coverage for less than I was paying with root! Highly recommend them!"
"Thank you for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you in finding a policy that offers more coverage at a better rate. Your recommendation means a lot, and we're grateful for your trust in our services. If you have any further questions or need assistance, feel free to reach out."
Natasha Armstrong
May 23, 2025
"Easiest and most pleasant experience I’ve had getting insurance! They did a great job!"
"Thank you, Natasha, for sharing your experience! It's wonderful to hear that getting insurance was easy and pleasant for you. We strive to provide great service, and your feedback means a lot to us. If you ever need assistance in the future, we're here to help."
Phillip Patterson
May 22, 2025
"Jessica was extremely pleasant to work with and very helpful. Everyone one I’ve dealt with at this office has always been extremely knowledgeable and helpful."
"Thank you, Phillip, for sharing your positive experience with us. It's wonderful to hear that Jessica and the rest of our team have been helpful and knowledgeable. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs."
jeff williams
May 22, 2025
"Always friendly and easy to speak with when help is needed. Couldn’t ask for a better group of people to handle my insurance needs."
"Thanks for the great feedback, Jeff! We're glad to hear you find our team friendly and easy to talk to. Your support means a lot to us!"
Tyler Choate
May 21, 2025
"Very helpful"
"Thank you, Tyler, for your kind words and the perfect rating. It's wonderful to know that you found our service very helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
Dustin Hefner
May 21, 2025
"Jordan and his team are top tier! They have always gone above and beyond to make sure that I was taken care of in every aspect imaginable, and quite frankly, I’m very grateful I switched all those years back. Truly a blessing to be a part of their customer community."
"At the Jordan Smithson State Farm Agency, we strive to go above and beyond for our customers, and it's wonderful to know that our efforts have made a positive impact on you. We're grateful for your trust and loyalty over the years and consider it a true blessing to have you as part of our customer community."
Amanda Kyne
May 19, 2025
"A great group of people. Very knowledgeable, and patient with every detail. Their professionalism and dedication truly sets them apart"
"Thank you, Amanda, for sharing your positive experience with us. We're delighted to hear that our team's knowledge and patience made a difference for you. Your kind words about our professionalism and dedication mean a lot to us. We look forward to continuing to serve you with the same level of commitment."
Harvey Rivera
May 19, 2025
"Jessica was really helpful with everything and was really nice I would definitely recommend going to her 10/10"
Linsay Lemke
May 19, 2025
"Hannah facilitated my home insurance policy setup and it couldn’t have been easier! She explained everything clearly and was very responsive! Great experience!"
"Thank you, Linsay, for sharing your experience! It's wonderful to hear that Hannah made the process of setting up your home insurance policy smooth and clear. We're glad to know you had a great experience with us. Your feedback is greatly appreciated!"
Reynaldo Medina
May 19, 2025
"Made everything surprisingly quick and simple for me. Also made sure I didn't have to wait long in the lobby while everyone was so busy. Great experience will be recommending Jessica to everyone for insurance needs!"
"Thank you, Reynaldo, for sharing your experience with us. It's wonderful to hear that Jessica was able to assist you efficiently and make the process smooth. Your recommendation means a lot, and we're glad to have provided a great experience for you. If you have any more feedback or need further assistance, feel free to reach out."
Thomas Maier
May 19, 2025
"Lesly with Jordan Smithson State Farm of Siloam Springs have really shown their care and dedication today. We had a terrible storm that damaged a large area. Lesly made sure all of our bases are covered. Her patience and genuine concern for our recovery has really put our minds at ease. She is one of the reasons we trust Jordan Smithson State farm. Thank you Lesly for your professionalism and fast response. Sincerely T. Maier"
"Thomas, It truly is our pleasure to provide you and your family with the best rates and great Insurance for your Auto, Home and Life. Thank you for trusting our team. "
Brenda Huss
May 19, 2025
"Very courteous and set up a timely response for someone to check our storm damage."
"Thank you, Brenda, for sharing your positive experience. It's great to hear that our team was courteous and able to arrange a prompt response for your storm damage assessment. Your feedback is truly appreciated, and we're glad we could assist you effectively."
Wayne Myrick
May 19, 2025
"Jessica Michelle went above and beyond to make sure we had all the coverage we needed. I highly recommend her and this agency."
"Thank you so much for your kind words, Wayne! Jessica Michelle is dedicated to ensuring everyone gets the coverage they need, and it's fantastic to hear she exceeded your expectations. Your recommendation means a lot to us!"
Tammy Rector
May 16, 2025
"Jessica was helpful and made the process seemless. She was quick in responses and helped with all my questions. Thank you"
"Thank you, Tammy, for sharing your experience. It's wonderful to hear that Jessica was able to assist you effectively and make the process seamless. Your feedback is greatly appreciated, and we're glad to have been able to help with all your questions."