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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Grantz

David Grantz

February 7, 2025

5  out of  5
rating by David Grantz
"I was served by Hannah at the Smithson Agency. She offered friendly, courteous, and knowledgeable service. Based upon her service, I heartily recommend this State Farm Agency."
We responded:
"Thank you, David, for sharing your positive experience with us. We're delighted to hear that Hannah provided you with friendly, courteous, and knowledgeable service. Your recommendation means a lot to us, and we're grateful for your support. We look forward to continuing to meet your insurance needs."
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Candi Tomlinson

February 7, 2025

5  out of  5
rating by Candi Tomlinson
"Hannah was very helpful and answered all my questions!"
We responded:
"Thank you, Candi, for sharing your experience with us! It's wonderful to hear that Hannah was able to assist you effectively and address all your questions. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Whitney Casey

Whitney Casey

February 6, 2025

5  out of  5
rating by Whitney Casey
"Lesley was a huge help! Made it easy and quick to add a new vehicle to our policy! Love working with this team."
We responded:
"Thank you, Whitney, for sharing your positive experience! It's wonderful to hear that Lesley was able to assist you efficiently with adding a new vehicle to your policy. We love having you as part of our community and are delighted to know you enjoy working with our team. Your feedback is greatly appreciated!"
Profile photo of Jerrod Hankins

Jerrod Hankins

February 5, 2025

5  out of  5
rating by Jerrod Hankins
"Lesly was super helpful with answering my questions and was informative on the subject matter. Truly appreciate the assistance."
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Miranda McChristian

February 5, 2025

5  out of  5
rating by Miranda McChristian
"Not only the best insurance, but the best customer service! Jordan is a great agent and will work with you to give you what you need and want! I love my State Farm family!"
We responded:
"Miranda, Thank you for choosing the Jordan Smithson State Farm Agency for your Insurance needs. It is a pleasure getting to work with you and ensuring you have the right coverage for your needs. "
Profile photo of Talia Tehee

Talia Tehee

February 4, 2025

5  out of  5
rating by Talia Tehee
"Lesly has been very helpful with all my questions I have in regards to my insurance. She is always there when we need assistance."
Profile photo of Caitlin Littledave

Caitlin Littledave

February 4, 2025

5  out of  5
rating by Caitlin Littledave
"Had a bit of confusion on my account but Shelly got it all sorted out was super helpful!"
We responded:
"Thank you for the 5 star review recognizing Lesly's efforts, Caitlin! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to go the extra mile to provide you with the customer care that you deserve and appreciate your feedback!"
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Trevor Bowman

February 3, 2025

5  out of  5
rating by Trevor Bowman
"Lesley is so helpful and polite! I'm always glad she's the one who answers my call."
We responded:
"Trevor, Thank you for the great review and trusting our team with your Insurance needs. "
Profile photo of Dorsett Price

Dorsett Price

February 2, 2025

5  out of  5
rating by Dorsett Price
"When you’ve dealt with a lot of different insurance companies, and in lots of different situations, you just KNOW when you’re dealing with the good guys. Shelly Price was outstanding in helping me get my life insurance issues squared away, all of our vehicles insured, and she is currently helping us properly insure our business, and it’s going way smoother than expected. Thanks! Pretty confident they can handle all of your insurance needs. P.s. have you seen their Christmas parade float?! A-mazing!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Shelly has been able to assist you so effectively with your life insurance, vehicle coverage, and business insurance needs. We strive to make the process as smooth as possible for our clients, and your feedback reassures us that we're on the right track. We're also glad you enjoyed our Christmas parade float! Your confidence in us means a lot, and we're here to help with any future insurance needs you may have."
Profile photo of Rachael Hearndon

Rachael Hearndon

February 1, 2025

5  out of  5
rating by Rachael Hearndon
"Hannah exceeds all expectations! She truly cares about her clients and we are blessed to work with her!!"
We responded:
"Thank you, Rachael, for sharing your wonderful feedback about Hannah. It's fantastic to hear that she has exceeded your expectations and shown such care and dedication. We feel fortunate to have clients like you and appreciate your kind words. Your satisfaction is incredibly important to us, and we're grateful for your trust in our agency."
Profile photo of Tnesha Stafford

Tnesha Stafford

January 31, 2025

5  out of  5
rating by Tnesha Stafford
"Hannah was great!!!"
We responded:
"Thank you, Tnesha, for sharing your feedback! It's wonderful to hear that Hannah provided you with such a great experience. Your satisfaction is important to us, and we appreciate you taking the time to let us know how we're doing. If there's anything else we can assist you with, please feel free to reach out."
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Ronald Stevens Jr

January 30, 2025

5  out of  5
rating by Ronald Stevens Jr
"Went above and beyond to meet the needs that I was seeking and couldn't be a more appreciative"
We responded:
"Thank you, Ronald, for sharing your experience. It's wonderful to hear that we were able to meet your needs and that you felt supported throughout the process. Your appreciation means a lot to us, and we're committed to continuing to provide the best service possible. If there's anything else we can assist you with, please let us know."
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Nila Hough

January 30, 2025

5  out of  5
rating by Nila Hough
"Lesly, at our State Farm office in Siloam Springs Ar, is not only personable, but patient and helpful! She handled our change of vehicles this morning most efficiently! Thanks Lesly!"
We responded:
"Thank you, Nila, for sharing your positive experience with Lesly at our Siloam Springs office. It's wonderful to hear that she was personable, patient, and efficient in handling your vehicle change. Your feedback is greatly appreciated, and we're glad to have been able to assist you."
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McKayla Kramer

January 30, 2025

1  out of  5
rating by McKayla Kramer
"Prices are out of wack, can't give you the quote they talked about, also can't refund in a timely manner. Take your money elsewhere."
We responded:
"Hello McKayla, I understand your frustration, and I appreciate you reaching out. The only price change on your policy was when you added another vehicle a while back. Regarding your refund, it was sent to the account you requested, but unfortunately, the bank you work with rejected the transfer because you marked it as savings; however, you provided checking account information. These transactions take time to process, as banks must return the funds to State Farm before we can reissue the refund. We apologize for any inconvenience and appreciate your patience as we work through this process. Please feel free to reach out to our office if you have any further questions or concerns. "
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Mary Anne Permann

January 29, 2025

5  out of  5
rating by Mary Anne Permann
"Super friendly people and always ready to help!"
We responded:
"Thank you, Mary Anne, for sharing your positive experience. It's wonderful to hear that our team has been friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Harley Perkins

Harley Perkins

January 28, 2025

5  out of  5
rating by Harley Perkins
"Hannah contacted me about adding an extra plan to my account to help me lower my monthly payment significantly, and was available for any questions I needed as well as a speedy process."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Hannah was able to assist you effectively in adding an extra plan and making the process smooth. We always aim to provide helpful and efficient service to our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Pa Vang

Pa Vang

January 28, 2025

5  out of  5
rating by Pa Vang
"I wanted to see if I can pay my policy at a later date and was told it was ok."
We responded:
"Thank you for sharing your experience. It's great to hear that our team was able to assist you with your payment inquiry. We always strive to provide flexible and helpful service to our customers. If you have any more questions or need further assistance, feel free to reach out. Your feedback is greatly appreciated!"
Profile photo of Averey Brown

Averey Brown

January 27, 2025

5  out of  5
rating by Averey Brown
"They are the best! They helped with my claim quickly and efficiently! Chase was super helpful and quick to answer."
We responded:
"Thank you, Averey, for sharing your experience! It's wonderful to hear that Chase was able to assist you quickly and efficiently with your claim. We always strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
Profile photo of Rachel Flippo

Rachel Flippo

January 27, 2025

5  out of  5
rating by Rachel Flippo
"Lesly helped answer my question I had about my policy. She very timely in her response and polite."
We responded:
"Thank you, Rachel, for sharing your positive experience with us. It's wonderful to hear that Lesly was able to assist you promptly and courteously with your policy questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of .Jordan Bates

.Jordan Bates

January 27, 2025

5  out of  5
rating by .Jordan Bates
"Very good"
We responded:
"Thank you, Jordan, for your positive feedback and the perfect rating. It's wonderful to know that you had a very good experience with our agency. We appreciate your support and look forward to continuing to meet your insurance needs."
Profile photo of Sarah Mitchell

Sarah Mitchell

January 27, 2025

5  out of  5
rating by Sarah Mitchell
"Shelly has been very helpful with our policy getting vehicles switched around and communicating very well with us. Very polite and friendly always."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Chase was able to assist you promptly and thoroughly, from handling your claim to setting up insurance for your new vehicle. We're always here to help and ensure you have peace of mind on the road."
Profile photo of Moana Workman

Moana Workman

January 27, 2025

5  out of  5
rating by Moana Workman
"Lesly was very helpful in resolving a billing issue. Thanks!"
We responded:
"Moana, We are glad Lesly was able to assist you. Thank you for the review. "
Profile photo of Eli Simpson

Eli Simpson

January 27, 2025

5  out of  5
rating by Eli Simpson
"I worked with Lesly with Jordan Smithson, she was extremely helpful."
We responded:
"Eli, thank you for taking the time to share your experience! We're delighted to hear that Emily provided you with exceptional assistance and responsiveness. Your recommendation means a lot to us. If you ever need further assistance or have more questions in the future, feel free to reach out. We're here to help and appreciate your trust in our agency!"
Profile photo of mark miller

mark miller

January 27, 2025

5  out of  5
rating by mark miller
"Friendly and attentive. Followed up with questions I had about my policies. We'll work with them in the future"
We responded:
"Mark, Thank you for the wonderful feedback!"
Profile photo of Vee Racer

Vee Racer

January 23, 2025

5  out of  5
rating by Vee Racer
"Very good help! Courteous and professional! I highly recommend them 👍"
We responded:
"Vee, Thank you for the great feedback and recommendation to our agency. "